Frequently Asked Questions
How long does delivery take?
Most orders arrive within 7–15 business days. Delivery times can vary by destination.
Do you offer returns?
Yes. You can request a return within 30 days of delivery. See the returns page for details.
Will these devices work with my setup?
Please check protocol support, hub compatibility and regional frequency before ordering.
Can I get help choosing the right product?
Yes. Email Bits@benbenson.co.uk if you want help checking compatibility before buying.
How quickly do you reply?
We aim to reply within 24 hours.